Our story
Built from the inside. Designed for the real world.
iTrain was never just a business idea. It started with a real problem inside a real law firm — one with big ambitions, tight deadlines, and growing pressure on internal teams to keep up with tech-driven change. When our founder, Dori, couldn’t find the kind of support she needed — expert-led, adaptable, and genuinely attuned to the professional services environment — she built it.
Our story
Built from the inside. Designed for the real world.
iTrain was never just a business idea. It started with a real problem inside a real law firm — one with big ambitions, tight deadlines, and growing pressure on internal teams to keep up with tech-driven change. When our founder, Dori, couldn’t find the kind of support she needed — expert-led, adaptable, and genuinely attuned to the professional services environment — she built it.
Born from experience, built for impact
From day one, we’ve been about more than just training. We’re about partnership, trust, and creating smart, human solutions that make technology less of a headache and more of a strategic advantage. That’s what’s kept us going since 2008, and it’s what continues to shape our mission today.
Back in 2008, Dori, our CEO, was working as an IT Training Manager at a growing law firm. Juggling high project demands, onboarding new starters, and rolling out a new document management system, she needed reliable external support—resources that could scale, seamlessly fit the firm’s culture, and genuinely deliver results. But she couldn’t find what she was looking for.
So, Dori decided to create it herself. That’s how iTrain was born—a technology-focused company built to provide expert, approachable IT training with a deep understanding of the unique needs of legal and professional services. A company designed to adapt to fast-changing operational challenges and help businesses thrive.
Our values
At iTrain, our values shape everything we do – from how we work together as a team to how we support our clients and partners. These principles are the foundation of our success and the reason we continue to grow and excel in delivering industry-leading training solutions. Our values are not just words – they are embedded in our culture and reflected in every interaction. They guide us as we work to create impactful, long-lasting partnerships and a brighter future for all.
Environmental, Social and Governance (ESG)
Environmental stewardship
At iTrain, we are committed to making a positive impact on the environment, society, and the way we govern our business. Our approach to ESG reflects our responsibility to our people, our planet, and our future.
Sustainability is at the core of our operations. As a proud member of Business Declares, we are actively working to reduce our carbon footprint and make environmentally conscious decisions. At iTrain, we are committed to making a positive impact on the environment, society, and the way we govern our business. Our approach to ESG reflects our responsibility to our people, our planet, and our future.
- Remote working: Our employees work from home, eliminating commuting emissions and contributing to a more sustainable work model.
- Sustainable travel: We minimise business travel wherever possible, prioritising virtual meetings. When travel is essential, we use public transport to reduce our environmental impact.
- Charity initiatives: Our team participated in a series of charity days, supporting projects across the UK. We worked with organisations such as the Wildfowl & Wetlands Trust (WWT) at Slimbridge, The Wildlife Trust, and The Wilderness Foundation, contributing hands-on to conservation efforts.
Social responsibility
We are deeply committed to supporting our communities and fostering a positive social impact. Our Charity Away Days initiative demonstrates our dedication to giving back, and we continue to seek ways to engage with causes that align to our values of care and collaboration.
Over the years, we’ve provided information about Menopause in the workplace, championed women through speaking at events and acted locally through sponsorship of cricket and football.
Governance and transparency
We hold ourselves accountable to the highest standards of integrity and governance. By operating transparently and ethically, we ensure that our decisions reflect not only our business goals but also our responsibility to our stakeholders and the planet.
